Job Stress And Organizational Support Perceptions Of Healthcare Professionald During COVID-19

Abstract

The aim of this study was to determine job stress and organizational support perceptions of healthcare professionals during COVID-19. This study was conducted with 185 healthcare professionals working in a training and research hospital in Istanbul between May-June 2020 and serving as a pandemic hospital. Data were collected using the Information Form, Job Stress Scale, and Perceived Organizational Support Scale. Of the healthcare professionals, 75 (40,54%) were physicians and 110 (59,46%) were nurses. The average age of the participants was 32,28±8,82, professional experience period was 9,38±8,66 years. It was determined that as the professional experience and age of the healthcare workers increase, the work stress decreases and the perceived organizational support score increases; the work stress of female professionals and those working in outpatient and intensive care units is higher; the perceived organizational support is higher among those working at night shifts and male professionals. It was also determined that as the perceived organizational support score increases, the job stress score decreases. In the COVID-19 pandemic, the ability of healthcare professionals to provide quality care and the good management of the process is related to their good physical and emotional conditions.